Frequently Asked Questions

Who are we?

We are a group of girls at the age of 16 from variety of cultural backgrounds. The founder of our business wanted to provide stylish, various and comfortable jewelry for girls of all ages. Therefore, she established Jocosa Jewelry in 2024 when she was a sophomore in high school. We will continually update new and special collections!

What if I want to return a product

There's absolutely no problem! We have a 30-day refund garantee.

How long does the shipping take?

It depends on your location. Usually, it will be around 5 to 20 days.

Who can I contact if I have a question about the product?

You can always send an email to the email address below: